Botpress

Botpress is an AI agent platform for building LLM-powered chatbots to automate customer support. It offers visual flow builders, knowledge bases, and integrations with major channels like WhatsApp, Instagram, and Messenger. The platform uses an autonomous engine to handle complex tasks such as refunds and account updates without human intervention. It also includes a native AI helpdesk. Botpress targets support teams and enterprises seeking to reduce ticket volume and operational costs. Typical use cases include ticket management, self-service workflows, shopping assistance, and product copilots.