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How CRED is tapping AI to deliver premium customer experiences

CRED is improving premium customer experiences in India with OpenAI, using GPT-powered tools to boost support accuracy, cut response times, and raise customer satisfaction.

OpenAI Blog·Nov 5tutorial

How Chime is redefining marketing through AI

Chime CMO Vineet Mehra shares how AI is reshaping marketing into an agent-driven model and why leaders who prioritize AI literacy and thoughtful adoption will drive growth.

OpenAI Blog·Nov 5opinion

1 million business customers putting AI to work

More than 1 million business customers around the world now use OpenAI. Across healthcare, life sciences, financial services, and more, ChatGPT and our APIs are driving a new era of intelligent, AI-powered work.

OpenAI Blog·Nov 4release

Introducing IndQA

OpenAI introduces IndQA, a new benchmark for evaluating AI systems in Indian languages. Built with domain experts, IndQA tests cultural understanding and reasoning across 12 languages and 10 knowledge areas.

OpenAI Blog·Nov 3research

AWS and OpenAI announce multi-year strategic partnership

OpenAI and AWS have entered a multi-year, $38 billion partnership to scale advanced AI workloads. AWS will provide world-class infrastructure and compute capacity to power OpenAI’s next generation of models.

OpenAI Blog·Nov 2funding

Expanding Stargate to Michigan

OpenAI is expanding Stargate to Michigan with a new one-gigawatt campus that strengthens America’s AI infrastructure. The project will create jobs, drive investment, and support economic growth across the Midwest.

OpenAI Blog·Oct 30funding

Introducing Aardvark: OpenAI’s agentic security researcher

OpenAI introduces Aardvark, an AI-powered security researcher that autonomously finds, validates, and helps fix software vulnerabilities at scale. The system is in private beta—sign up to join early testing.

OpenAI Blog·Oct 30release

How we built OWL, the new architecture behind our ChatGPT-based browser, Atlas

A deep dive into OWL, the new architecture powering ChatGPT Atlas—decoupling Chromium, enabling fast startup, rich UI, and agentic browsing with ChatGPT.

OpenAI Blog·Oct 29release

gpt-oss-safeguard technical report

gpt-oss-safeguard-120b and gpt-oss-safeguard-20b are two open-weight reasoning models post-trained from the gpt-oss models and trained to reason from a provided policy in order to label content under that policy. In this report, we describe gpt-oss-safeguard’s capabilities and provide our baseline safety evaluations on the gpt-oss-safeguard models, using the underlying gpt-oss models as a baseline. For more information about the development and architecture of the underlying gpt-oss models, see the original gpt-oss model model card⁠.

OpenAI Blog·Oct 28research

Introducing gpt-oss-safeguard

OpenAI introduces gpt-oss-safeguard—open-weight reasoning models for safety classification that let developers apply and iterate on custom policies.

OpenAI Blog·Oct 28release

Advancing organizational transformation for business innovation

DNP rolled out ChatGPT Enterprise across ten core departments, achieving 95% faster patent research, 10x processing volume, 87% automation, and 70% knowledge reuse in three months.

OpenAI Blog·Oct 28research

Doppel’s AI defense system stops attacks before they spread

Doppel uses GPT-5 and reinforcement fine-tuning to stop deepfake and impersonation attacks, cutting analyst workloads by 80% and reducing response times from hours to minutes.

OpenAI Blog·Oct 28release

Built to benefit everyone

OpenAI’s recapitalization strengthens mission-focused governance, expanding resources to ensure AI benefits everyone while advancing innovation responsibly.

OpenAI Blog·Oct 27funding

The next chapter of the Microsoft–OpenAI partnership

Microsoft and OpenAI sign a new agreement that strengthens its long-term partnership, expands innovation, and ensures responsible AI progress.

OpenAI Blog·Oct 27funding

Seizing the AI opportunity

Meeting the demands of the Intelligence Age will require strategic investment in energy and infrastructure. OpenAI’s submission to the White House details how expanding capacity and workforce readiness can sustain U.S. leadership in AI and economic growth.

OpenAI Blog·Oct 27opinion

Addendum to GPT-5 System Card: Sensitive conversations

This system card details GPT-5’s improvements in handling sensitive conversations, including new benchmarks for emotional reliance, mental health, and jailbreak resistance.

OpenAI Blog·Oct 27release

Strengthening ChatGPT’s responses in sensitive conversations

OpenAI collaborated with 170+ mental health experts to improve ChatGPT’s ability to recognize distress, respond empathetically, and guide users toward real-world support—reducing unsafe responses by up to 80%. Learn how we’re making ChatGPT safer and more supportive in sensitive moments.

OpenAI Blog·Oct 27release

Steuerrecht.com delivers client-ready legal analysis with ChatGPT

Steuerrecht.com uses ChatGPT Business to streamline legal workflows, automate tax research, and deliver faster, client-ready analysis for law firms.

OpenAI Blog·Oct 26tutorial

OpenAI acquires Software Applications Incorporated, maker of Sky

OpenAI has acquired Software Applications Incorporated, maker of Sky—a natural language interface for Mac that brings AI directly into your desktop experience. Together, we’re integrating Sky’s deep macOS capabilities into ChatGPT to make AI more intuitive, contextual, and action-oriented.

OpenAI Blog·Oct 23funding

Consensus accelerates research with GPT-5 and Responses API

Consensus uses GPT-5 and OpenAI’s Responses API to power a multi-agent research assistant that reads, analyzes, and synthesizes evidence in minutes—helping over 8 million researchers accelerate scientific discovery.

OpenAI Blog·Oct 23release